Shipping & returns

Return and Refund Policy

Last updated: September 14, 2021

Thank you for shopping at Salmon River Fly Box.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Salmon River Fly Box, LLC, 402 Main St. Salmon, ID 83467.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to Salmon River Fly Box, accessible from http://www.salmonriverflybox.com

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: [email protected]

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods are in the original packaging
• The Goods are accompanied by the receipt of the purchase

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

402 Main St
Salmon, ID 83467
USA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: [email protected]

Salmon River Fly Box’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-4 Business Days.  

Shipments and deliveries do not occur on weekends or holidays. Customers should expect a 1-2 day delay if we are experiencing a high volume of orders. Customers will be notified by email or telephone if their order will experience a delay.

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

SHIPPING ESTIMATOR:

Use our Shipping Cost Estimator at checkout for specific shipping rates available to you, including priority and overnight shipping rates. Please contact us with any questions regarding your order before completing the checkout process if you have specific shipping questions or requests.

Shipment to P.O. boxes or APO/FPO addresses

All Shipments to P.O. boxes must be shipped by USPS. We will not ship to P.O. boxes through UPS.

Shipment confirmation and order tracking

Customers will receive a tracking number 1-2 days after their order has shipped

Customs, duties, and taxes

Salmon River Fly Box is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Salmon River Fly Box is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Salmon River Fly Box does offer International Shipping to Canada ONLY. Shipping outside of the United States will be done with USPS global First Class mail. Orders will be charged according to USPS global priority rates. We are not responsible for customs duties, VATs, special taxes, etc. associated with your purchase. Payment of these fees is the responsibility of the purchaser.